You can try an obligation-free demonstration by clicking on Enquire Now and completing the details. Once received, to get you started, we will send you a username and password to your email address.
Who can use this service?
You will need to confirm with 1300bpo, but most software can be hosted. For MYOB it includes:
- MYOB Accounting v15+;
- MYOB Accounting Plus v15+
- MYOB Premier v9+
- MYOB Premier Enterprise v3+
- Accountants Office v10+
I’m using MYOB Accounting Plus, can more than one staff member access it at the same time?
No. You will just need to upgrade to MYOB Premier to allow this.
Can my accountant or bookkeeper or other staff member access my data if they need to?
Yes, if you give them permission. If you want them to be able to access it simultaneously with you, your software will need that capability.
Do I need an additional License?
Depends on the software. For instance a single MYOB Remote Hosting License is only $29 per year
One License per MYOB product serial number.
Do I need backups?
Daily backups are completed of the server, including all your data for internal recovery purposes only.
Specific backups of your individual business data can be provided as per the schedule requested by you - daily, weekly or monthly.
We recommend that you also create backups as prompted when closing your software such as MYOB, and save these backups at end of week/month/year as a secondary measure.
How many users can access concurrently?
You can have as many users as you wish, with the proper license. You can also setup users without a licence, where the user only requires access to your centralised information store.
How secure will my information be?
The data hosting is secured by smart card access, and multiple firewalls with high level data encryption.
All Terminal Servers run Windows 2003 Server, with its enhanced performance and security.
Your data is also protected by the inherent security features in your software, such as password protection.
What down time can I expect?
0.05% maximum unscheduled downtime benchmark is adhered to. All scheduled maintenance occurs with adequate notice.
What support hours do you offer?
By Phone: Monday to Friday 8.30am - 8.30pm EST
By email: All requests for support can be made 24 hours a day, 7 days a week.
What hardware, software, connection and firewall do I need?
A broadband Internet connection is recommended and a computer running either Windows (2000 or higher) or Mac OS (X or higher).
Computers running Mac OS or Windows XP or higher can use any existing printer you might have.
What initial setup is required?
None. If you are an existing software user of such things as MYOB, you will need to transfer your data file to the hosted server. If you are a new user, you can create a new data file once your profile is complete and access commenced.
Can I log in from interstate, overseas, internet café or hotel etc.?
Yes, any computer with an internet connection can be used and if you are using a Windows based computer (2000 or higher), there is nothing to install - just open Remote Desktop Connections from the Start Menu, type in the server address and then enter your username and password.
What happens with upgrades?
Just direct the upgrades to us and we will install any new versions, and go through the upgrade procedure of your records. We automatically install new versions of MYOB.
What may affect our access speed?
Your Internet Connection
The speed, quality & bandwidth will affect your access speed as will other applications or computers which are using your internet connection and peak usage times for home grade connections.
Your Computer/Network
Your computer or network can interfere with the speed of your access, particularly if it is not protected by up-to-date anti virus software. Viruses and spyware due to out of date anti virus software can use your internet connection without your knowledge, and may reduce your speed as may internal network activity between computers.
Printers
A good quality printer is required and we recommend applying the Remote Desktop Client 7.0 update for Windows XP or the Remote Desktop Client 7.0 update for Windows Vista, and Microsoft .Net Framework 3.5 for Windows XP and Vista, as these updates will facilitate greater printer compatibility.
What happens if we want to leave?
All data will be returned within 7 days
Can other programs be hosted such as Word, excel & email?
Yes, and many Microsoft products can be rented to you to reduce your upfront cost.
What technology do I need?
You need broadband internet access via any Windows-based or an Apple computer running OS X, utilizing the free Microsoft’s Remote Access Client (usually comes preinstalled with the operating system). Please ensure that you check the minimum specification requirements with 1300bpo. The hosted software can only be the respective Windows versions.
| Start-up | |
| Initial Consulting Services | Free |
| Set-up of Terminals via phone | Included |
| Account Connection fee (per profile) | $180 |
| Set-up of Email Account | Included |
| Monthly Access Expenses | |
| Access Profile (unlimited hours) | $50 |
| Maintenance | |
| Individual Back-ups daily/weekly/monthly - each | $20 |
| Data Integrity Back-up check - each | $60 |
| Additional Hard Drive Space (per GB per month) | $10 |
| Unrelated Phone Support (per minute) | $5 |
Where to from here?
Please Contact Us for further information.
